Terms & Conditions

Last updated: 23/04/2025

Welcome to www.josephineeve.com (“Site”). This Site is operated by Josephine Eve Personal Stylist (“we”, “us”, “our”). By accessing and using this website or booking our services, you agree to the following Terms & Conditions. If you do not agree, please do not use this Site.

1. Services

We offer personal styling services including (but not limited to) wardrobe edits, personal shopping, colour analysis, style consultations, digital lookbooks, and styling guides. All services are subject to availability and may be updated or changed at any time.

2. Bookings and Payments

  • Bookings are required in advance and are subject to confirmation.

  • Payment must be made as per the agreement outlined during the booking process.

  • Some services may require a deposit or full upfront payment.

  • Rescheduling or cancellations must be made at least 48 hours in advance unless otherwise agreed. Missed or last-minute cancellations may incur a rescheduling fee or forfeit of your package.

3. Cancellations and Refunds

  • Styling sessions and consultations are non-refundable once carried out.

  • If you are unable to attend your scheduled session, you may reschedule with at least 1 weeks notice.

  • Refunds are not available for change-of-mind.

  • Gift Certificates are non-refundable and non-transferable.

4. Use of Website Content

All content on this Site (including text, images, logos, branding, guides, and videos) is the intellectual property of Josephine Eve and may not be copied, reproduced, distributed, or used without prior written permission.

5. Personal Information

Any personal information you provide to us will be handled in accordance with our Privacy Policy. Please review our policy to understand how we use and protect your data.

6. Disclaimer

Our services are designed to provide styling advice and wardrobe solutions based on personal experience and industry knowledge. Results may vary depending on the individual. We do not guarantee specific outcomes and are not responsible for client purchases made outside of our recommendations.

7. Limitation of Liability

To the fullest extent permitted by law, we disclaim all liability for any loss, damage, or injury arising from the use of our services or reliance on any information on this Site.

8. Third-Party Links

This Site may contain links to third-party websites or services. We are not responsible for their content, policies, or practices.

9. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page and take effect immediately.

10. Contact

If you have any questions about these Terms, please contact us at enquiries@josephineeve.com

11. Travel Fee's

By purchasing a gift certificate you agree for the service to be carried out within half an hour drive of Sydney metropolitan area and surrounding suburbs.

Gift Certificates cannot be exchanged for money and are valid for 12 months from the date of purchase.

For our Wardrobe Review/Edit package please note that fees apply with time taken to travel to destination.

Destinations that incur a travel fee (to and from) for any house calls for Wardrobe Edits and Outfit Constructions-

  • Blue Mountains area
  • Woollongong area
  • Helensburgh
  • Dural
  • Glenhaven
  • Southerland Shire
  • Camden
  • Blacktown
  • Central Coast
  • Newcastle
  • Hunter region
  • Lake Macquarie
  • Brooklyn

For more information please contact us.

Privacy Policy

Last updated: 23/04/2025

At Josephine Eve Personal Stylist (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

1. What Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Information you share via enquiry forms, booking forms, or emails

We may also collect non-personal information automatically, such as website usage data (cookies, analytics).

2. How We Use Your Information

We use your information to:

  • Respond to your enquiries

  • Schedule and confirm bookings

  • Provide and improve our services

  • Send relevant information about your sessions

  • Communicate with you about updates, offers, or services you request

3. How We Protect Your Information

Your personal information is kept confidential and secure. We do not sell, rent, or share your information with third parties except as required by law or necessary to provide our services (for example, using secure third-party scheduling or payment platforms).

4. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your data at any time

  • Unsubscribe from marketing communications

To exercise these rights, simply contact us at enquiries@josephineeve.com

5. Cookies and Analytics

Our website may use cookies and analytics tools to improve your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.

6. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

7. Contact Us

If you have any questions or concerns about your privacy, please contact us at enquiries@josephineeve.com.